Aftersales Service for EB Machines

Service: before purchasing an electron beam machine, throughout the sales process and afterwards!

Machine and process development

Electron beam technology requires specific preparation in terms of engineering. Therefore, we act as partners to our customers and advise them on the selection of materials and the design of components compatible with the overall system. Together with the customer we develop the ideal concept for an electron beam machine.

Training

As part of an overall project, we provide comprehensive training for our customers' maintenance and operating personnel to ensure that they receive in-depth knowledge of electron beam processing techniques. The intensively trained personnel, together with the high quality of our EB technology, ensure maximum availability and productivity.

After-sales service

Even after delivery and commissioning, we offer a full service throughout the life of our electron beam equipment to maximize productivity and minimize operating costs. Our practice-oriented After Sales Service supports and upgrades electron beam systems even after more than 30 years of operation.

What we offer:

• Maintenance agreements
• Framework contracts for preventive maintenance
• On-call service
• Emergency service
• Spare parts management
• Express shipping of spare parts
• Workshops/trainings for operators, maintenance technicians and technologists
• Complex modernization of all main components of EB machines and systems (all manufacturers!)
• Modernization and updates of control systems
• Adaptation of machines and systems to new requirements
• Job shop

Certification

Steigerwald Strahltechnik GmbH is certified in accordance with DIN EN ISO 9001:2015

We are certified in accordance with
DIN EN ISO 9001:2015